Specialty Healthcare Billing & Consulting (SHB&C) has an immediate need for a full time Payment Poster to join our growing team. This position is a remote/tele-work position. The ideal candidate will be located in the Greater Houston area.
Summary of Position
The Payment Poster is responsible for the timely retrieval and generations of EOBs from payer websites. The Payment Poster will have knowledge of EOB terminology. The Payment Poster will meet/exceed the daily and monthly productivity and performance goals. The Payment Poster will possess exceptional customer service and telephone skills.
Responsibilities:
- Retrieve, generate and save EOB's (4010 & PDF) from payer websites.
- Knowledge of EOB terminology (coinsurance, deductible, etc.)
- Posting from bank reports daily and live/refunds/NFS Checks.
- Enter status and reason codes if applicable for each line item.
- Email collectors and cc supervisors/managers for denials
- Balance total to bank daily report and print batch listing report
- Post Zero Payments EOBs
- Post Write-Offs per Supervisor and/or Manager approval.
- Notify revenue cycle manager and revenue cycle specialist of fee schedule discrepancies and/or trends.
- Completing mid-month and end of the month deadline
- Correct Balance Control Issues
- All Job functions must be completed with a minimum number of errors
- Performs other duties as assigned
- Assists with special projects as needed
- Understand and adhere to policies and procedures
- Accept and incorporate changes or new ideas into daily work
- Provide service in a responsive, timely and accurate manner to both clients and colleagues
- Cooperate with team members to accomplish departments goals
- Interact professionally with clients and fellow employees
Requirements:
- Excellent communicator
- Knowledge of health insurance and terminology
- Knowledge of ICD-10
- Experience working with Electronic Response Admittances (ERAs) and Explanation of Benefits (EOBs)
- Payroll experience a plus
- 10-key by touch
- Always represent our clients in a most professional manner
- Organized and able to focus
- Identify account problems along with trends and patterns
- Able to promptly learn and utilize our system
- One year of related experience preferred; related education can be substituted for experience
Physical Requirements & Work Environment:
- Requires some bending, stooping, stretching
- Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
- Requires normal range of hearing and eye sight to record, prepare, and communicate appropriate reports
- Requires lifting papers or boxes up to 50 pounds occasionally
- Requires dexterity to type 60 wpm
- Work is performed remotely
- Work may be stressful at times; high-pressured, fast-paced environment with significant telephone and personal disruption
- Must be willing to work overtime as needed to meet business objectives
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
SHB&C, LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.
Job Type: Full-time