Freestanding ER seeking proven Director of Nursing to join their team

About Hospitality Health ER

Hospitality Health ER is a freestanding ER with locations in Longview, TX and Tyler, TX and Galveston, TX. We have an immediate need for a Director of Nursing at our Tyler facility. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed. If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

Love what you do, now love where you do it!

Director of Nursing – Position Goals:

The Director of Nursing will lead the nursing department and manage the flow between all clinical departments within the ER. The Director of Nursing will perform a variety of tasks to ensure proper procedures are being followed and that departments are operating as expected. The position will assume 24-hour administrative responsibility for the management of all nurse functions.

The ideal candidate will have a minimum of five years of progressive experience as an Emergency Room RN, preferably with experience in a clinical administrator role.

Duties & Responsibilities:

Day to Day Operations

Managing all activities related to clinical operations to include scheduling, staffing, inventory, pharmacy, building maintenance and functionality coordinating with state compliance officer to ensure clinical operations are following TDSHS
Monitors and directs all patient care activities; responsible for directing clinical and non-clinical personnel to uphold patient flow standards; addressing all patient concerns
Remaining available, accessible and visible to staff; recognizing staff achievements and accomplishments and providing ongoing feedback on performance; communicating and enforcing policies and procedures
Establishing scope of service, goals and develops strategic plan for the facility; staying up-to-date on new developments in the field and incorporates such in scope of service; Reviewing departmental policies, procedures, and systems; complying with all applicable regulatory requirements and standards; conducting appropriate department promotional activities
Promoting physician input and communication; coordinating with state compliance officers and including medical staff in planning new or revised policies, procedures and services; providing rapid response and follow-up to medical staff issues/concerns; greeting new staff and orienting them to the department services

Supervisor

Develop and maintain metrics of accountability
Administer or oversee all personnel actions including staffing levels, recruiting, performance reviews and time keeping
Prioritize tasks and manage activities to ensure top priorities are being met
Ensure all staff are aware of the proper use of equipment, facilities and materials; provide training as needed and coach staff when materials are mis-managed or not used in accordance with design
Facilitate staff meetings and help staff work together as a cohesive unit within their department; identify any personality conflicts and work with Leads and Supervisors to help resolve any issues that arise
Provide guidance and direction to employees, including setting performance standards and monitoring performance; provide employees with yearly evaluations, and coaching as needed
Handle complaints received from inside and outside the organization; settle disputes, grievances and conflicts utilizing negotiation and problem-solving skills; forward any appropriate information to Human Resources as needed

Candidate Requirements:

Valid Registered Nurse License in Texas
BSN graduate of accredited school of nursing, Master's preferred
At least 5 years of experience working in a fast-paced ER environment
Progressive leadership experience in a clinical setting
ACLS, PALS, TNCC
Strong commitment to superior patient care and support
Excellent communication skills
Strong organizational, reasoning, and problem-solving skills
Must possess the utmost level of integrity and the ability to handle confidential information
Ability to multi-task and prioritize changing tasks
Strong working knowledge of Microsoft Office, especially Outlook and Excel
Local, commuting distance to Tyler, TX
Must be able to pass a background check
Mastery of the English language, including the ability to read, write, and communicate clearly and precisely
Customer Service knowledge including customer needs assessment, meeting quality standards for services provided, and the overall evaluation of customer satisfaction
A general understanding of personnel and Human Resources including recruitment, selection, training, compensation and benefits, labor relations and negotiation and personnel information systems

Education & Experience:

Bachelor’s degree preferred
Proven experience in leadership
Minimum five years of progressive experience

Physical Demands & Work Conditions:

Requires full range of body motion
Eye-hand coordination
Standing and walking for an extensive period
Pushing, pulling, and reaching
Climbing (ascending and descending)
Balancing
Bending / Stooping
Kneeling / Crouching
Using arm, leg, and back muscles for an extended period
Lifting, moving, and carrying items weighing greater than 25 pounds
Requires corrected vision and hearing to within normal range
Both environmental conditions; you will work both inside and out, including inclement weather
Atmospheric conditions: fumes, odors, dust, mists, gases, or poor ventilation
May be required to work in narrow aisles or passageways
Working with hazardous chemicals
Potential exposure to communicable disease

Benefits and Compensation:

This is a salaried, exempt position; hours are expected to vary from time to time as staffing is 24/7, but standard hours will be Monday through Friday, 8 AM to 6 PM with flexibility to work nights and weekends as needed
Comprehensive benefits package to include Medical, Dental, Vision, and Life
401K with company match
Two weeks of vacation

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.